Frequently Asked Questions

Assuming you’ve gone through the sign-up process on the app, your snood should be with you within two weeks.

It’s easy to log: simply press the plus button on the app and you’ll get the option to manually add your miles.

A league is designed for groups of people e.g. friends, workplaces, schools and sports teams where everyone is responsible for logging their own miles and allows you to compare your stats with one another, adding an element of competitiveness to proceedings.

A family account is perfect if you’re planning to log all miles on behalf of a group e.g. a family with kids. Only the account holder can log miles for the group.

All measurable exercise counts, whether you are walking the dog, running, cycling, counting your steps or on a cross-trainer in the gym. If you find marathons easy or walking to the shops hard, this event is for everyone, of any ability!

All the profits after the cost of the snoods and event will go to My Name’5 Doddie Foundation to fund meaningful research to find a cure for Motor Neuron Disease.

You will still be able to take part, a web-based version is available here.

It's easy to keep up with all that's taking place around Doddie Aid. You can use the news section via the app or the website, and also follow Doddie Aid on Facebook, Twitter and Instagram. 

You can change district during the sign-up process, or at the confirmation screen. You can also do it later by heading to the settings section.

You can join Doddie Aid at any point until 2 February 2024. Your support is hugely appreciated and there are plenty of events for you to get involved in.

To prevent accidental inflated entries that significantly affect the scoreboard, we’ve imposed a limit of 150 miles per manual entry. If you’d like to enter more than this, please do so over several submissions.

You can join as many leagues as you like!

Absolutely, simply head to settings within the app, then click on ‘league’ and ‘leave league’. 

We’ve found that for some mobile models, the submit button can be hidden by the keyboard. There is a fix for this but please raise this with the team on info@doddieaid.com if this is still impacting you and they’ll be able to assist.

JustGiving donation data doesn't connect to the app. But, don't worry donations made on your JustGiving page are still coming to My Name'5 Doddie Foundation for Doddie Aid.

By creating and sharing your JustGiving page it means anyone can sponsor your efforts. 

Log your final Doddie Aid 2024 miles by 23:59 on Saturday 03 February.